The information we collect via Telephone, Email, forms on our Website, and Web Based Applications may include, any personal details you knowingly provide us with, such as name, address, telephone number, email address etc.
We are committed and legally obliged to use your information in line with all laws concerning the protection of personal information, including the General Data Protection Regulation 2018.
Visitors to our Website
When someone visits https://www.sec-ltd.com we use a third-party service, Google Analytics, to collect standard internet information and details of visitor behaviour patterns.
We do this to find out things such as the number of visitors to the various parts of our site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and we will explain what we intend to do with it.
Cookies provide information regarding the computer used by a visitor. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies.
Detailed step by step guidance on how to control and delete cookies is available from www.aboutcookies.org
Use of Your Information
SEC uses personal information for responding to and processing enquiries, orders and service requests or generally for any other purpose related to the original purpose for which the Personal Information was collected.
Should you choose to contact us using a contact form on the website or an email link, none of the data that you supply will be processed by any the third-party data processor without your explicit permission.
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
I. To provide information to you that you request from us relating to our products or services.
II. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
Storing Your Personal Data
By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is stored securely and with restricted access, this includes Microsoft and Dropbox.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.
How We Share Personal Information
SEC will not give, sell, share, or trade any personal information to any party outside of SEC except as outlined in this Policy or with appropriate consent. We may disclose Personal Information to a third party in the following limited circumstances:
- Sub-contractors who help us to deliver our services.
- To further fraud protection and reduce the risk of fraud.
- As required by law, such as to comply with government building regulations, a witness summons, warrant, regulatory oversight or similar legal process.
- In connection with any potential sale, transfer, merger, consolidation or other transaction involving all or part of our company.
Access to Information
In accordance with the General Data Protection Regulation 2018 you have the right to access any information that we hold relating to you.
SEC will endeavour to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’. If we do hold information about you, we will:
- give you a description of it;
- tell you why we are holding it;
- tell you who it could be disclosed to; and
- let you have a copy of the information in an intelligible form.
To make a request for any personal information we may hold, you need to put the request in writing addressing it to the address provided in this policy.
You also have the right to be forgotten and your consent can be withdrawn at any time. If you do withdraw consent we will remove/delete any personal data we hold on you.
If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us via the address in this policy.
Under the General Data Protection Regulation (GDPR), you have the following rights in respect of your personal data that SEC processes:
- The Right to be Informed about the collection and use of your Personal Data.
- The Right to Access your Personal Data and supplementary information, including how it is being used.
- The Right to Rectification of inaccurate or incomplete Personal Data.
- The Right to Erasure of your Personal Data in certain circumstances.
- The Right to Restrict Processing of your Personal Data in certain circumstances.
- The Right to Data Portability in certain circumstances.
- The Right to Object to SEC using your data for specific purposes.
- The Right to Information on how your Personal Data is used for profiling purposes.
Third Party Links
You may use social media to contact SEC or share your views of our service. We review publicly available social media and online sites to get a better understanding of what people are saying about SEC and our service for feedback purposes, and to assist the people who prefer to contact us via social media.
The information we collect from social media and online sites sometimes includes personal information that has been put online and is publicly available, we make sure any information we use is properly credited to its source or it is made anonymous.
These online and social media sites may have their own privacy policies explaining how they use and share your personal information. You should carefully review those policies before you use these sites to make sure that you are happy with how your personal information is being collected and shared.
How Long Do We Keep Your Information For?
We will not hold your personal information in an identifiable format for any longer than is necessary. If you are a customer or otherwise have a relationship with us, we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship.
We will hold your personal information for six years after our working relationship ends.
Specialist Electrical Contractors Limited
13 Granary Road, Devizes, Wiltshire, SN10 3DP
Tel: 01380 710111
Mob: 07584 128502